{"title":"Care Plans \u0026 Support Contracts","description":"\u003ch2 data-start=\"332\" data-end=\"365\"\u003eCare Plans \u0026amp; Support Contracts\u003c\/h2\u003e\n\u003cp data-start=\"367\" data-end=\"436\"\u003eProtect your investment. Maximize uptime. Reduce unexpected downtime.\u003c\/p\u003e\n\u003cp data-start=\"438\" data-end=\"747\"\u003eCUTWORX USA Care Plans and Support Contracts are designed to keep your systems operating at peak performance. Whether you need priority phone support, preventative maintenance, warranty extensions, or advanced application-level assistance, we offer structured coverage options to match your operational needs.\u003c\/p\u003e\n\u003cp data-start=\"749\" data-end=\"918\"\u003eFrom essential portal access to enterprise-level Platinum support, our plans provide the right level of protection and technical access for every production environment.\u003c\/p\u003e\n\u003ch3 data-start=\"920\" data-end=\"950\"\u003eAvailable Options Include:\u003c\/h3\u003e\n\u003cul data-start=\"952\" data-end=\"1173\"\u003e\n\u003cli data-start=\"952\" data-end=\"970\"\u003e\n\u003cp data-start=\"954\" data-end=\"970\"\u003eCore Care Plan\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"971\" data-end=\"1004\"\u003e\n\u003cp data-start=\"973\" data-end=\"1004\"\u003eAnnual Phone Support Contract\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1005\" data-end=\"1027\"\u003e\n\u003cp data-start=\"1007\" data-end=\"1027\"\u003eStandard Care Plan\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1028\" data-end=\"1050\"\u003e\n\u003cp data-start=\"1030\" data-end=\"1050\"\u003eExtended Care Plan\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1051\" data-end=\"1072\"\u003e\n\u003cp data-start=\"1053\" data-end=\"1072\"\u003ePremium Care Plan\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1073\" data-end=\"1095\"\u003e\n\u003cp data-start=\"1075\" data-end=\"1095\"\u003ePlatinum EliteCare\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1096\" data-end=\"1134\"\u003e\n\u003cp data-start=\"1098\" data-end=\"1134\"\u003ePreventative Maintenance Contracts\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1135\" data-end=\"1173\"\u003e\n\u003cp data-start=\"1137\" data-end=\"1173\"\u003eRemote \u0026amp; On-Site Training Packages\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","products":[{"product_id":"standard-care-plan-1-year-support-extension","title":"Standard Care Plan","description":"\u003cp data-start=\"151\" data-end=\"230\"\u003e\u003cstrong data-start=\"151\" data-end=\"230\"\u003eKeep your CUTWORX USA systems running smoothly with the Standard Care Plan.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"232\" data-end=\"424\"\u003eThis plan extends your Premium Remote\/Phone Support coverage for one additional year and includes complimentary software upgrades when compatible - so you stay current with improvements and system enhancements.\u003c\/p\u003e\n\u003cp data-start=\"426\" data-end=\"622\"\u003eIn addition, the Standard Care Plan includes full access to everything provided in the Core Care Plan, including the CUTWORX USA Support Portal, FAQs, training videos, and reference documentation.\u003c\/p\u003e\n\u003cp data-start=\"426\" data-end=\"622\"\u003eThis also includes 10% discount on online consumable orders.\u003c\/p\u003e\n\u003cp data-start=\"624\" data-end=\"751\"\u003eThis ensures you have both direct technical access and on-demand self-service resources to keep operations running efficiently.\u003c\/p\u003e","brand":"CUTWORXUSA","offers":[{"title":"Default Title","offer_id":51556629119296,"sku":"CWX-STANDARDCARE","price":7600.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0696\/7158\/4064\/files\/CUTWORXUSAAdvantageStandardCarePlan.png?v=1771875114"},{"product_id":"extended-care-plan-1-year-support-warranty-extension","title":"Extended Care Plan","description":"\u003cp\u003eUpgrade your protection and maximize uptime with the CUTWORX Extended Care Plan.\u003c\/p\u003e\n\u003cp\u003eDesigned for growing production environments, this plan extends your coverage while reducing operating costs through parts discounts and enhanced service benefits.\u003c\/p\u003e\n\u003cp\u003eWhat’s Included\u003c\/p\u003e\n\u003cp\u003e20% Discount on Parts \u0026amp; Consumables\u003c\/p\u003e\n\u003cp\u003e5% Discount on On-Site Service Calls\u003c\/p\u003e\n\u003cp\u003e(2) Hours Complimentary Remote Training\u003c\/p\u003e\n\u003cp\u003ePremium Remote\/Phone Support Contract – 1-Year Extension\u003c\/p\u003e\n\u003cp\u003eManufacturer Defective Parts Warranty – 1-Year Extension\u003c\/p\u003e\n\u003cp\u003eComplimentary Software Upgrades\u003c\/p\u003e","brand":"Cutworx USA","offers":[{"title":"Default Title","offer_id":51556636066112,"sku":"CWX-EXTENDEDCARE","price":12500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0696\/7158\/4064\/files\/CUTWORXUSAAdvantageExtendedCarePlan.png?v=1771875358"},{"product_id":"premium-care-plan-1-year-total-protection-support","title":"Premium Care Plan","description":"\u003cp data-start=\"373\" data-end=\"442\"\u003e\u003cstrong data-start=\"373\" data-end=\"442\"\u003eMaximize performance. Minimize downtime. Protect your investment.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"444\" data-end=\"640\"\u003eThe \u003cstrong data-start=\"448\" data-end=\"477\"\u003eCUTWORX Premium Care Plan\u003c\/strong\u003e delivers comprehensive coverage, priority support, preventative maintenance, and enhanced warranty protection for production environments that demand reliability.\u003c\/p\u003e\n\u003cp data-start=\"642\" data-end=\"709\"\u003eThis is your highest level of protection and operational assurance.\u003c\/p\u003e\n\u003ch3 data-start=\"716\" data-end=\"737\"\u003eWhat’s Included\u003c\/h3\u003e\n\u003cul data-start=\"739\" data-end=\"1099\"\u003e\n\u003cli data-start=\"739\" data-end=\"780\"\u003e\n\u003cp data-start=\"741\" data-end=\"780\"\u003e\u003cstrong data-start=\"741\" data-end=\"780\"\u003e20% Discount on Parts \u0026amp; Consumables\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"781\" data-end=\"824\"\u003e\n\u003cp data-start=\"783\" data-end=\"824\"\u003e\u003cstrong data-start=\"783\" data-end=\"824\"\u003e10% Discount on On-Site Service Calls\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"825\" data-end=\"870\"\u003e\n\u003cp data-start=\"827\" data-end=\"870\"\u003e\u003cstrong data-start=\"827\" data-end=\"870\"\u003e(4) Hours Complimentary Remote Training\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"871\" data-end=\"933\"\u003e\n\u003cp data-start=\"873\" data-end=\"933\"\u003e\u003cstrong data-start=\"873\" data-end=\"933\"\u003ePremium Remote\/Phone Support Contract – 1-Year Extension\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"934\" data-end=\"1004\"\u003e\n\u003cp data-start=\"936\" data-end=\"1004\"\u003e\u003cstrong data-start=\"936\" data-end=\"1004\"\u003eManufacturer Defective Parts \u0026amp; Labor Warranty – 1-Year Extension\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1005\" data-end=\"1061\"\u003e\n\u003cp data-start=\"1007\" data-end=\"1061\"\u003e\u003cstrong data-start=\"1007\" data-end=\"1061\"\u003e(1) Standard Annual Preventative Maintenance Visit\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1062\" data-end=\"1099\"\u003e\n\u003cp data-start=\"1064\" data-end=\"1099\"\u003e\u003cstrong data-start=\"1064\" data-end=\"1099\"\u003eComplimentary Software Upgrades\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Cutworx USA","offers":[{"title":"Default Title","offer_id":51556646388032,"sku":"CWX-PREMIUMCARE","price":20000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0696\/7158\/4064\/files\/CUTWORXUSAAdvantagePremiumCarePlan.png?v=1771875584"},{"product_id":"platinum-elitecare-enterprise-support-1-year","title":"Platinum EliteCare – Enterprise-Level Support \u0026 Consultation","description":"\u003ch2 data-start=\"650\" data-end=\"671\"\u003ePlatinum EliteCare\u003c\/h2\u003e\n\u003cp data-start=\"673\" data-end=\"733\"\u003e\u003cstrong data-start=\"673\" data-end=\"733\"\u003eStrategic-level support for high-performance operations.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"735\" data-end=\"978\"\u003ePlatinum EliteCare is designed for production environments that demand more than technical troubleshooting. This plan provides direct access to our Design \u0026amp; Applications team, priority response handling, and advanced application-level support.\u003c\/p\u003e\n\u003cp data-start=\"980\" data-end=\"1040\"\u003eThis is our highest tier of specialized operational support.\u003c\/p\u003e\n\u003ch2 data-start=\"1047\" data-end=\"1067\"\u003eWhat’s Included\u003c\/h2\u003e\n\u003cul data-start=\"1069\" data-end=\"1509\"\u003e\n\u003cli data-start=\"1069\" data-end=\"1226\"\u003e\n\u003cp data-start=\"1071\" data-end=\"1110\"\u003e\u003cstrong data-start=\"1071\" data-end=\"1110\"\u003eApplication-Level Technical Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1113\" data-end=\"1226\"\u003e\n\u003cli data-start=\"1113\" data-end=\"1141\"\u003e\n\u003cp data-start=\"1115\" data-end=\"1141\"\u003eAdvanced workflow guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1144\" data-end=\"1179\"\u003e\n\u003cp data-start=\"1146\" data-end=\"1179\"\u003eMaterial and cutting optimization\u003cbr\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1228\" data-end=\"1386\"\u003e\n\u003cp data-start=\"1230\" data-end=\"1285\"\u003e\u003cstrong data-start=\"1230\" data-end=\"1285\"\u003eQuarterly Consultation with Design \u0026amp; Applications Team\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1288\" data-end=\"1386\"\u003e\n\u003cli data-start=\"1288\" data-end=\"1309\"\u003e\n\u003cp data-start=\"1290\" data-end=\"1309\"\u003eWorkflow evaluation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1312\" data-end=\"1349\"\u003e\n\u003cp data-start=\"1314\" data-end=\"1349\"\u003eProcess improvement recommendations\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1352\" data-end=\"1386\"\u003e\n\u003cp data-start=\"1354\" data-end=\"1386\"\u003eProduction optimization strategy\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1388\" data-end=\"1509\"\u003e\n\u003cp data-start=\"1390\" data-end=\"1417\"\u003e\u003cstrong data-start=\"1390\" data-end=\"1417\"\u003ePriority Support Access\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1420\" data-end=\"1509\"\u003e\n\u003cli data-start=\"1420\" data-end=\"1449\"\u003e\n\u003cp data-start=\"1422\" data-end=\"1449\"\u003eExpedited response handling\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1452\" data-end=\"1479\"\u003e\n\u003cp data-start=\"1454\" data-end=\"1479\"\u003eEscalated technical cases\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1482\" data-end=\"1509\"\u003e\n\u003cp data-start=\"1484\" data-end=\"1509\"\u003eDirect specialist routing\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Cutworx USA","offers":[{"title":"Default Title","offer_id":51556773364032,"sku":"CWX-PLATINUMCARE","price":30000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0696\/7158\/4064\/files\/ChatGPTImageFeb23_2026_02_02_27PM.png?v=1771878075"},{"product_id":"scheduled-remote-training-4-hour-minimum-session","title":"Scheduled Remote Training – (4 Hour Minimum) Session","description":"\u003cp data-start=\"392\" data-end=\"452\"\u003e\u003cstrong data-start=\"392\" data-end=\"452\"\u003eFlexible, expert-led training tailored to your schedule.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"454\" data-end=\"657\"\u003eOur Scheduled Remote Training package allows you to work directly with a certified technician to improve machine operation, workflow efficiency, and software usage — all without the added cost of travel.\u003c\/p\u003e\n\u003cp data-start=\"659\" data-end=\"781\"\u003eThis is our most popular training option for teams that want structured, hands-on guidance in a convenient virtual format.\u003c\/p\u003e\n\u003ch2 data-start=\"788\" data-end=\"808\"\u003eWhat’s Included\u003c\/h2\u003e\n\u003cul data-start=\"810\" data-end=\"1074\"\u003e\n\u003cli data-start=\"810\" data-end=\"854\"\u003e\n\u003cp data-start=\"812\" data-end=\"854\"\u003eMinimum \u003cstrong data-start=\"820\" data-end=\"854\"\u003e4-hour remote training session\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"855\" data-end=\"899\"\u003e\n\u003cp data-start=\"857\" data-end=\"899\"\u003eLive instruction with a CUTWORX technician\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"900\" data-end=\"947\"\u003e\n\u003cp data-start=\"902\" data-end=\"947\"\u003eWorkflow and production optimization guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"948\" data-end=\"989\"\u003e\n\u003cp data-start=\"950\" data-end=\"989\"\u003eSoftware and machine operation training\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"990\" data-end=\"1030\"\u003e\n\u003cp data-start=\"992\" data-end=\"1030\"\u003eQ\u0026amp;A and troubleshooting during session\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1031\" data-end=\"1074\"\u003e\n\u003cp data-start=\"1033\" data-end=\"1074\"\u003ePersonalized guidance based on your setup\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Cutworx USA","offers":[{"title":"Default Title","offer_id":51556782309696,"sku":"CWX-REMOTETRAINING","price":500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0696\/7158\/4064\/files\/CUTWORX_USA_Remote_Training.png?v=1771878440"},{"product_id":"scheduled-on-site-training-8-hour-session","title":"Scheduled On-Site Training – 8 Hour Session","description":"\u003ch2 data-start=\"459\" data-end=\"498\"\u003eScheduled On-Site Training (8 Hours)\u003c\/h2\u003e\n\u003cp data-start=\"500\" data-end=\"577\"\u003e\u003cstrong data-start=\"500\" data-end=\"577\"\u003eHands-on, in-person training designed to maximize performance and uptime.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"579\" data-end=\"765\"\u003eAfter installation and basic operator instruction, our technician will travel to your facility to provide advanced, on-site training for your operators on your CUTWORX USA hardware and software.\u003c\/p\u003e\n\u003cp data-start=\"767\" data-end=\"929\"\u003eThis immersive training experience ensures your team develops a deeper technical understanding of the system, leading to improved efficiency and reduced downtime.\u003c\/p\u003e\n\u003ch2 data-start=\"936\" data-end=\"956\"\u003eWhat’s Included\u003c\/h2\u003e\n\u003cul data-start=\"958\" data-end=\"1197\"\u003e\n\u003cli data-start=\"958\" data-end=\"995\"\u003e\n\u003cp data-start=\"960\" data-end=\"995\"\u003e\u003cstrong data-start=\"960\" data-end=\"995\"\u003e8-hour on-site training session\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"996\" data-end=\"1036\"\u003e\n\u003cp data-start=\"998\" data-end=\"1036\"\u003eAdvanced Sharpcut hardware instruction\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1037\" data-end=\"1069\"\u003e\n\u003cp data-start=\"1039\" data-end=\"1069\"\u003eSoftware workflow optimization\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1070\" data-end=\"1107\"\u003e\n\u003cp data-start=\"1072\" data-end=\"1107\"\u003eProduction and application guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1108\" data-end=\"1133\"\u003e\n\u003cp data-start=\"1110\" data-end=\"1133\"\u003eOperator best practices\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1134\" data-end=\"1164\"\u003e\n\u003cp data-start=\"1136\" data-end=\"1164\"\u003eLive troubleshooting and Q\u0026amp;A\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1165\" data-end=\"1197\"\u003e\n\u003cp data-start=\"1167\" data-end=\"1197\"\u003eReal-time process optimization\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Cutworx USA","offers":[{"title":"Default Title","offer_id":51556786078016,"sku":"CWX-TRAINING","price":1200.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0696\/7158\/4064\/files\/CUTWORXUSAOn-siteTraining.png?v=1771878755"},{"product_id":"annual-phone-support-contract-priority-technical-access","title":"Annual Phone Support Contract","description":"\u003cp data-start=\"517\" data-end=\"657\"\u003eThe Annual Phone Support Contract provides priority access to expert technical assistance for both simple and complex operational questions.\u003c\/p\u003e\n\u003cp data-start=\"659\" data-end=\"784\"\u003eFor machines outside of warranty coverage, an active Phone Support Contract is required to access our technical support team.\u003c\/p\u003e\n\u003ch2 data-start=\"791\" data-end=\"811\"\u003eWhat’s Included\u003c\/h2\u003e\n\u003cul data-start=\"813\" data-end=\"1060\"\u003e\n\u003cli data-start=\"813\" data-end=\"865\"\u003e\n\u003cp data-start=\"815\" data-end=\"865\"\u003eDirect access to certified technical specialists\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"866\" data-end=\"926\"\u003e\n\u003cp data-start=\"868\" data-end=\"926\"\u003eSupport for simple and complex troubleshooting questions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"927\" data-end=\"979\"\u003e\n\u003cp data-start=\"929\" data-end=\"979\"\u003eElevated response time (within 2 business hours)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"980\" data-end=\"1022\"\u003e\n\u003cp data-start=\"982\" data-end=\"1022\"\u003ePhone and remote diagnostic assistance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1023\" data-end=\"1060\"\u003e\n\u003cp data-start=\"1025\" data-end=\"1060\"\u003eOperational and workflow guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"1067\" data-end=\"1095\"\u003eBonus Training Benefit\u003c\/h2\u003e\n\u003cp data-start=\"1097\" data-end=\"1137\"\u003eHave new team members? Need a refresher?\u003c\/p\u003e\n\u003cp data-start=\"1139\" data-end=\"1162\"\u003eThis contract includes:\u003c\/p\u003e\n\u003cul data-start=\"1164\" data-end=\"1264\"\u003e\n\u003cli data-start=\"1164\" data-end=\"1264\"\u003e\n\u003cp data-start=\"1166\" data-end=\"1264\"\u003e\u003cstrong data-start=\"1166\" data-end=\"1264\"\u003eScheduled Remote Training Sessions for New Operators and\/or Refresher Training (Complimentary)\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1266\" data-end=\"1319\"\u003eKeep your team confident, productive, and up to date.\u003c\/p\u003e\n\u003ch2 data-start=\"1326\" data-end=\"1341\"\u003eIdeal For\u003c\/h2\u003e\n\u003cul data-start=\"1343\" data-end=\"1543\"\u003e\n\u003cli data-start=\"1343\" data-end=\"1371\"\u003e\n\u003cp data-start=\"1345\" data-end=\"1371\"\u003eOut-of-warranty machines\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1372\" data-end=\"1400\"\u003e\n\u003cp data-start=\"1374\" data-end=\"1400\"\u003eGrowing production teams\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1401\" data-end=\"1435\"\u003e\n\u003cp data-start=\"1403\" data-end=\"1435\"\u003eShops onboarding new operators\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1436\" data-end=\"1486\"\u003e\n\u003cp data-start=\"1438\" data-end=\"1486\"\u003eFacilities requiring dependable support access\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1487\" data-end=\"1543\"\u003e\n\u003cp data-start=\"1489\" data-end=\"1543\"\u003eBusinesses that prioritize uptime and responsiveness\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Cutworx USA","offers":[{"title":"Default Title","offer_id":51556800266560,"sku":"CWX-PHONESUPPORT","price":3000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0696\/7158\/4064\/files\/CUTWORXUSARemotePhoneSupport.png?v=1771878945"},{"product_id":"core-care-plan-support-portal-access","title":"Core Care Plan","description":"\u003cp data-end=\"481\" data-start=\"403\"\u003e\u003cstrong data-end=\"481\" data-start=\"403\"\u003eEssential access to the tools and information you need to stay productive.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"659\" data-start=\"483\"\u003eThe Core Care Plan provides direct access to the CUTWORX USA Support Portal, giving you on-demand access to technical resources, FAQs, training videos, and reference materials.\u003c\/p\u003e\n\u003cp data-end=\"805\" data-start=\"661\"\u003eThis plan is ideal for self-sufficient operators who want reliable access to documentation and guidance without live technical support coverage.\u003c\/p\u003e\n\u003ch2 data-end=\"832\" data-start=\"812\"\u003eWhat’s Included\u003c\/h2\u003e\n\u003cul data-end=\"1051\" data-start=\"834\"\u003e\n\u003cli data-end=\"878\" data-start=\"834\"\u003e\n\u003cp data-end=\"878\" data-start=\"836\"\u003eAccess to the CUTWORX USA Support Portal\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"916\" data-start=\"879\"\u003e\n\u003cp data-end=\"916\" data-start=\"881\"\u003eFrequently Asked Questions (FAQs)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"954\" data-start=\"917\"\u003e\n\u003cp data-end=\"954\" data-start=\"919\"\u003eTraining and instructional videos\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"984\" data-start=\"955\"\u003e\n\u003cp data-end=\"984\" data-start=\"957\"\u003eSoftware reference guides\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1011\" data-start=\"985\"\u003e\n\u003cp data-end=\"1011\" data-start=\"987\"\u003eHardware documentation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1051\" data-start=\"1012\"\u003e\n\u003cp data-end=\"1051\" data-start=\"1014\"\u003eTroubleshooting reference materials\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1051\" data-start=\"1012\"\u003eFor the Original Ownership of your machine you are able to schedule free training sessions in person at our facility. \u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Cutworx USA","offers":[{"title":"Default Title","offer_id":51556813111616,"sku":"CWX-CORECARE","price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0696\/7158\/4064\/files\/CUTWORX_USA_Advantage_Basic_Care_Plan.png?v=1771879549"},{"product_id":"standard-annual-preventative-maintenance-contract-1-visit-continental-usa","title":"Standard Annual Preventative Maintenance Contract – 1 Visit (Continental USA)","description":"\u003cp data-start=\"525\" data-end=\"598\"\u003e\u003cstrong data-start=\"525\" data-end=\"598\"\u003eProtect your investment. Maximize uptime. Reduce unexpected downtime.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"600\" data-end=\"878\"\u003eThis contract includes one scheduled preventative maintenance visit per calendar year within the Continental United States. Our certified technician will perform a comprehensive inspection, cleaning, and system evaluation to ensure optimal performance and long-term reliability.\u003c\/p\u003e\n\u003cp data-start=\"880\" data-end=\"999\"\u003ePreventative maintenance is the most effective way to reduce unexpected failures and extend the life of your equipment.\u003c\/p\u003e\n\u003ch2 data-start=\"1006\" data-end=\"1026\"\u003eWhat’s Included\u003c\/h2\u003e\n\u003cul data-start=\"1028\" data-end=\"1431\"\u003e\n\u003cli data-start=\"1028\" data-end=\"1096\"\u003e\n\u003cp data-start=\"1030\" data-end=\"1096\"\u003eOne (1) on-site preventative maintenance visit per calendar year\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1097\" data-end=\"1141\"\u003e\n\u003cp data-start=\"1099\" data-end=\"1141\"\u003eMachine cleaning, oiling, and degreasing\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1142\" data-end=\"1180\"\u003e\n\u003cp data-start=\"1144\" data-end=\"1180\"\u003eFull electrical system diagnostics\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1181\" data-end=\"1233\"\u003e\n\u003cp data-start=\"1183\" data-end=\"1233\"\u003eAssessment of wearable and mechanical components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1234\" data-end=\"1278\"\u003e\n\u003cp data-start=\"1236\" data-end=\"1278\"\u003eTable leveling and mapping (as required)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1279\" data-end=\"1370\"\u003e\n\u003cp data-start=\"1281\" data-end=\"1370\"\u003eComplimentary installation and alignment of customer-supplied replacement conveyor belt\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1371\" data-end=\"1431\"\u003e\n\u003cp data-start=\"1373\" data-end=\"1431\"\u003eIdentification of available software and upgrade options\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Cutworx USA","offers":[{"title":"Default Title","offer_id":51557024825664,"sku":"CWX-PREVMAINTENANCE","price":3800.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0696\/7158\/4064\/files\/CUTWORXUSAPMIPreventativeMaintenaceContract.png?v=1771882871"}],"url":"https:\/\/cutworxusa.com\/collections\/care-plans-support-contracts.oembed","provider":"Cutworx USA","version":"1.0","type":"link"}